Return and Refund Policy

At Moroccan Beauty, we are committed to your satisfaction and want you to love our skincare products. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds

- Refunds are available for products that are unused, unopened, and in their original packaging.  

- Refund requests must be made within 14 days of receiving your order.  

- We do not offer refunds on opened or used products unless the product is defective or damaged upon arrival.

2. How to Request a Refund

- To initiate a refund, please contact our customer service team at support@moroccanbeauty.com with your order number and reason for the request.  

- Kindly include photos if the product is damaged or defective.

3. Processing Refunds

- Once your request is approved, we will process your refund within 7-10 business days.  

- Refunds will be issued to the original payment method used during purchase.

4. Shipping Costs

- Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.  

- We recommend using a trackable shipping service for returns.

5. Non-Refundable Items

- Gift cards, downloadable products, and promotional items are non-refundable.

6. Damaged or Incorrect Items

- If you received a damaged, defective, or incorrect item, please contact us immediately. We will arrange for a replacement or full refund.

7. Contact Us

For any questions or concerns regarding your refund, please reach out to us at:  

Email:support@moroccanbeauty.com

Phone:(602)815-2556

Thank you for choosing Moroccan Beauty. Your satisfaction is our priority!